Privacy Policy

Information We Collect

At Zentolix, we collect information to provide better interview coaching services and career development programs. This includes personal details you provide during registration, such as your name, email address, phone number, and professional background information.

We also gather usage data when you interact with our platform - which courses you view, how long you spend on different modules, and your progress through our interview preparation materials. This helps us understand what works best for our learners and improve our content accordingly.

• Contact information including name, email, and phone number
• Professional background and career goals
• Learning progress and course completion data
• Device information and IP addresses for security purposes
• Communication preferences and feedback responses

How We Use Your Information

Your information helps us create a personalized learning experience. We use it to recommend suitable interview coaching programs, track your progress, and provide relevant career development resources based on your goals and industry preferences.

Communication-wise, we'll send you updates about new courses, interview tips, and program announcements. You can opt out of marketing communications anytime while still receiving essential service updates about your enrolled programs.

Data Storage and Security

We store your data on secure servers with industry-standard encryption. Our technical team regularly updates security protocols to protect against unauthorized access, data breaches, and other potential threats to your personal information.

Your payment information is processed through secure, PCI-compliant payment gateways. We don't store complete credit card details on our servers - only transaction references needed for billing and refund purposes when necessary.

• SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Limited access to personal data on a need-to-know basis
• Secure backup systems with geographic redundancy

Your Rights and Choices

Under Indian privacy laws and our commitment to transparency, you have several rights regarding your personal data. You can request access to all information we hold about you, ask for corrections to inaccurate data, or request deletion of your account and associated information.

If you want to download your data or transfer it elsewhere, we'll provide it in a commonly used format. For data deletion requests, we'll remove your information within 30 days, though some records may be retained for legal or security purposes as required by law.

To exercise any of these rights, simply contact our support team through the information provided below. We'll verify your identity and process your request promptly according to applicable privacy regulations.

Cookies and Tracking

Our website uses cookies to remember your preferences, keep you logged in, and analyze how our platform is used. These small files help us provide a smoother experience when you return to our site.

You can control cookie preferences through your browser settings. However, disabling certain cookies might affect some functionality of our learning platform, such as staying logged in or remembering your course progress.

Changes to This Policy

We review and update this privacy policy periodically to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.

Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy occasionally to stay informed about how we protect your information.